Pharmacy Technician Trainee - Shaler Giant Eagle

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently looks to develop great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best patient, Team Member, and company outcomes.

Experience Required

0 to 6 months

Education Required

High school diploma or equivalent

Certification or Licensing Required

Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy

Lifting Requirement

Up to 25 pounds

Age Requirement

At least 18 years of age

Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
• Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
• Aid team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling, and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications, and entering invoices.
• Aid in the execution of all company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures, including the point of sale policies.
• Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
• Aid in maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies per company policy and procedure.
• Answer telephone in a polite and timely manner, ensuring accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
• File written prescriptions daily

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.