Pharmacy Technician Trainee - Rochester Giant Eagle

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Process orders in person and by phone, direct patients to products and merchandise, and refer questions to the pharmacist.
• Maintain a clean work environment to meet company and government requirements.
• Aid team members in completing tasks to ensure departmental efficiency.
• Use the pharmacy computer to complete actions for optimal patient care, including searching for patients, determining dates of fill and pick-up, quoting cash prices, checking on-hand counts, and entering invoices.
• Aid in improving outcomes through knowledge of service and business metrics.
• Participate in executing company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register procedures, including point of sale policies.
• Transcribe prescription data accurately to generate custom labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies.
• Answer telephones politely and exchange accurate information to ensure customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with the customer and management team.
• File written prescriptions daily.

About the Role

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Our Team Members show compassion, care, and respect to each other and in our communities, setting us apart. Here, you’ll find a place to win, grow, and be better together.

Qualifications

Experience Required: 0 to 6 months
Education Required: High school diploma or equivalent
Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
Lifting Requirement: Up to 25 pounds
Age Requirement: At least 18 years of age