Pharmacy Technician Trainee - Kennedy Township Giant Eagle

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs.
• Process orders in person and by phone, direct patients to products and merchandise, and refer appropriate questions to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Aid team members with tasks to ensure departmental efficiency.
• Use the pharmacy computer to complete actions necessary for maximizing efficiency and providing optimal patient care, including searching for patients and profiles, determining dates of fill and pick-up, quoting cash prices, checking on-hand counts, and entering invoices.
• Aid in improving outcomes through knowledge of service and business metrics.
• Participate in executing company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures.
• Transcribe prescription data accurately to generate custom labels for customers.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies according to company policy and procedure.
• Answer telephones politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with the customer and management team and support staff.
• File written prescriptions daily.

  About the Role

  Become a key member of our collaborative team dedicated to building a service-conscious Pharmacy team that consistently develops strong relationships with patients. Our goal is to exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best patient, Team Member, and company outcomes.

  Requirements

  • Experience Required: 0 to 6 months
  • Education Required: High school diploma or equivalent
  • Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age

  Qualifications

  Our ideal candidate is a compassionate, detail-oriented individual who can thrive in a fast-paced, dynamic environment. Strong communication and organizational skills are essential, along with the ability to handle multiple tasks simultaneously.

  Skills

  • Excellent customer service skills
  • Strong organizational and multitasking abilities
  • Attention to detail
  • Knowledge of pharmacy operations and regulations

  Benefits

  We offer a comprehensive benefits package including health insurance, retirement savings options, and paid time off. Join a supportive community where you can grow your career and make a real impact.

  Pay

  The salary range for this position is [Insert Salary Range if provided, otherwise leave blank]

  Schedule

  The schedule for this position is [Insert Schedule if provided, otherwise leave blank]