Pharmacy Technician Trainee - Outpatient, Employee Pharmacy

Responsibilities

• Trains and participates in inventory management, storage, preparation and delivery of medications.
• Trips calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
• Effectively communicates with pharmacy colleagues, customers, patients, and all hospital staff.

Essential Functions

• Trains and participates in medication storage and inventory management activities.
• Stocks medication areas appropriately, including automated systems where applicable.
• Rotates stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area.
• Trains and participates in customer service activities related to main pharmacy work area.
• Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
• Trips calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
• Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff in a timely manner.
• Maintains patient confidentiality at all times.

Preparation for Certification

• Prepares for PTCB Certification, typically through completion of the 12-week PTU program.
• Completes didactic, simulation, and experiential training under administration.
• Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required.
• Attends and completes all assigned experiential rotations as part of the PTU, including ambulatory and acute care experiences overseen by a preceptor at each site.
• Participates in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities.
• Completes all assigned simulation tasks, observed and graded by a preceptor of the program.
• Works efficiently and limits distractions and downtime while completing course work.
• Keeps unapproved absences to a minimum and ensures all missed course work is made up in a timely manner.

Policies and Procedures

• Reviews, understands and follows all policies and procedures applicable to employment and enrollment in PTU as outlined during orientation to the program.

Medication Delivery Activities

• Utilizes pneumatic tube system.
• Hand delivers patient medications.
• Documents transfer and tracking of medications as required.

Medication Preparation Activities

• Prepares medication order based on requests or recipes.
• Obtains correct medication.
• Determines the number of doses required for the defined time period.
• Packages medications in accordance with applicable laws.
• Completes logs where required.
• Utilizes safety check procedures where required.
• Operates and maintains automated system or technology as training allows.
• Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.

Other Duties

• Other duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Or equivalent combination of education and experience.
• Previous work experience in health care preferred.

Licenses and Certifications

• Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) or become certified through an alternate method within 180 days required.
• PHAR-C - Certified Pharmacy Tech via the PTCB Certification Exam within 180 days required.