Pharmacy Technician - Outpatient Pharmacy

Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Part-time, 24 scheduled weekly hours. Work shift: Day.

Compensation range: $20.30 - $27.41 per hour. Individual rates will be determined by considering factors including market data, education, experience, qualifications, expertise, and internal equity.

Responsibilities

• Assists pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality, accuracy, patient care, and customer service.
• Prepares medication orders for dispensing under the supervision of a pharmacist.
• Processes orders through the pharmacy computer system, operates automated medication management systems and technology, and physically prepares medication doses for pharmacist's review/approval prior to delivery to patients or patient care areas.
• Ensures that all work is completed in alignment with state, federal, and local regulations.
• Processes orders or dispense requests through the pharmacy computer system, including data entry where applicable.
• Prepares medication orders based on requests or recipes, including:
  • Obtaining correct medication.
  • Determining the number of doses required for the defined time period.
  • Packaging medications in accordance with applicable laws.
  • Completing logs where required.
  • Utilizing safety check procedures where required, such as bar code scan confirmation.
  • Assisting pharmacy in obtaining medication from ancillary areas when needed.
• Operates and maintains automated systems or technology that is part of the medication preparation process.
• Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
• Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action.
• Monitors inventory levels to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor.
• Stocks medication areas appropriately, including automated systems, to meet the needs of patient(s) based on demand.
• Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area.
• Ensures proper storage requirements for medications, including oversight of monitoring systems, where required, for temperature and humidity control.
• Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
• Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow-up.
• Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff promptly.
• Maintains patient confidentiality at all times.
• Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications.
• Responds to urgent requests for medication delivery, as overseen by a pharmacist, to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment.
• Completes other assigned tasks appropriate for certified pharmacy technicians, including projects or assignments overseen by a pharmacist related to the medication use process.
• Other duties as assigned.

Requirements

• High School diploma required or equivalent combination of education and experience.
• Previous pharmacy experience preferred.
• Good moral character, including application of ICARE values required.

Qualifications

• Active certification from a nationally accredited pharmacy technician certification program (currently PTCB) upon hire required.