Pharmacy Technician Trainee

About Us

OptiMed Health Partners optimizes health outcomes and quality of life through personalized and coordinated care. We have been serving patients for over 30 years with a focus on high-quality care in retail pharmacy, specialty pharmacy, and infusion services. The OptiMed Vision reimagines healthcare solutions to achieve unsurpassed value. Our results-oriented culture fosters learning, providing growth opportunities for our employees and exceptional care for our patients in all 50 states.

The Impact of This Role

As a Pharmacy Technician Trainee, you will be training to play a vital role in ensuring the safe and efficient operation of our pharmacy. Your attention to detail and commitment to accuracy directly support patient safety and satisfaction. By managing prescriptions, coordinating with healthcare providers, and assisting patients with insurance and copayment support, you help deliver high-quality, personalized care that improves lives.

Responsibilities

During your significant training and shadowing you will learn to:

• Provide friendly service in person, over the phone, and through written communication.
• Answer telephone calls professionally and promptly.
• Navigate insurance plans and accurately bill the appropriate insurance, including coordination of benefits and manual billing.
• Assist patients with copayment assistance programs.
• Maintain and update patient health, allergy, demographic, and insurance records.
• Work under the supervision of a registered pharmacist and comply with all relevant laws.
• Refer clinical questions to pharmacists.
• Process prescriptions for pharmacist review and assist in verifying authenticity.
• Shadow dispensing and compounding of specialty medications.
• Support packaging medications for shipment after dispensing is complete.
• Learn about new and discontinued medications.
• Collaborate with provider offices to resolve patient-specific issues.

After receiving your temporary tech license, you will continue in your role as a Pharm Tech Trainee but will have the opportunity to complete the following with your temporary tech license:

• Provide friendly service in person, over the phone, and through written communication.
• Initiate patient intake by gathering and entering detailed information into the pharmacy system.
• Process prescriptions for pharmacist review and assist in verifying authenticity.
• Collaborate with provider offices to resolve patient-specific issues.
• Refer clinical questions to pharmacists.
• Maintain and update patient health, allergy, demographic, and insurance records.

Who You’ll Be Working With

You’ll collaborate closely with pharmacists, patient services teams, and healthcare providers.

Requirements

• Ability to get a temporary Pharmacy Technician license immediately upon hire and obtain full licensure within one year.
• Strong verbal and written communication skills.
• Proficiency in computer systems and insurance billing.
• Detail-oriented with excellent customer service skills.
• Ability to follow detailed instructions and work efficiently under pressure.

Competencies

• Builds and maintains strong patient relationships.
• Communicates effectively across multiple modes.
• Maintains a positive attitude and follows through on commitments.
• Demonstrates commitment to continuous improvement and excellence.

Work Environment

This role thrives in a fast-paced pharmacy setting. You may spend most of your day standing, walking, or bending, especially in the Inventory Fulfillment area. You must also be able to sit for prolonged periods and perform computer-based tasks in an office environment.