Pharmacy Technician Refill Authorization

About the role

The role involves supporting patient care by completing medication refill authorizations for primary care clinics across Intermountain. This fully remote position requires a pharmacy technician license in Utah, Colorado, Montana, or Nevada.

Responsibilities

• Reviews patient charts to verify recent provider visits and ensure eligibility for refills under the EMRC collaborative practice agreement.
• Gathers and reviews relevant clinical information to support refill requests.
• Prepares and documents refill authorization requests using pharmacy technology systems in accordance with state law, policies, and protocols.
• Ensures all required clinical criteria and documentation are complete prior to pharmacist review.
• Routes completed refill requests to the pharmacist for final verification and processing.
• Communicates with pharmacists and care team members regarding missing information, concerns, or clarification needs.
• Identifies potential safety concerns or gaps in care and escalates appropriately to the pharmacist.
• Maintains accurate and compliant documentation in the patient record.
• Demonstrates strong computer proficiency and the ability to efficiently navigate multiple systems and complex electronic health records in a remote work environment.
• Works collaboratively as part of a large, remote team; demonstrates strong interpersonal skills, professionalism, and the ability to build positive working relationships across the care team.

Requirements

• High School or equivalent is required.
• Current pharmacy technician certification and/or license applicable to state of practice.
• Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents.
• Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
• 3 years of experience preferred.
• Prior health system or retail experience.
• Familiarity with top 100 most common medications.

Qualifications

• Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, squatting/kneeling, standing, walking as needed to perform job duties.

Skills

• Technical competency
• Regulatory compliance
• Financial awareness
• Service delivery
• Job performance
• Reliability and Attendance
• Communication
• Organization
• Computer proficiency

Benefits

Benefits eligible. For details, please refer to the provided link to Benefit Details.