Refill Pharmacy Technician II

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Sound like a perfect match? Apply now - we can't wait to hear from you!

Description

IU Health has an exciting opportunity as we expand our Pharmacy Refill and Pharmacy Prior Authorization Departments. We will be filling several Refill Pharmacy Technician positions which will go live Spring and Summer of 2026. The Refill Pharmacy Technician plays a critical role in supporting providers and patients by managing prescription refill requests in a fast-paced, office-based pharmacy environment. There is an opportunity for a hybrid/remote work schedule after fully trained.

Key Responsibilities

• Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• Enter and maintain prescription and refill information accurately in the pharmacy system
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• Support pharmacists and other pharmacy team members in daily operations as needed
• Maintain confidentiality and uphold HIPAA standards in all communications and documentation

Qualifications

• 2+ years relevant experience preferred
• Requires the absence of criminal history related to the ability to work with drugs
• Requires strong mathematical calculation skills
• Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision
• Requires effective written and verbal communication skills
• Requires effective customer service skills
• Requires intermediate proficiency typing and using Microsoft Office applications
• High School Diploma or GED required
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy

Work Environment & Schedule

• Office-based setting within a provider-supported refill department
• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics

Why Join This Team?

• Work at the top of your pharmacy technician license in Indiana
• Enjoy a stable, predictable schedule with work-life balance
• Be part of a growing department with a supportive team environment
• Opportunity for professional growth and skill development within the pharmacy field

Equal Opportunity Employer

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.