Pharmacy Technician / Customer Service
About the role
Our Company PharMerica Overview PharMerica is hiring full-time Customer Service Pharmacy Technicians in Vancouver, WA! Come grow your career with PharMerica’s closed-door, non-retail pharmacy team—where you can make a meaningful impact supporting long-term care and senior living communities. As an Customer Service Pharmacy Technician, you’ll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you’ll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment. This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities.
Responsibilities
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Requirements
- 1 year of Pharmacy Technician/Pharmacy Assistant experience
- Work Location: 100% Onsite – 18110 SE 34th St., Building 2, Suite 270, Vancouver, WA 98683
Qualifications
- High school diploma or equivalent required
- One year of previous experience with direct client communication – customer service
- Prior healthcare/pharmacy experience preferred
- Pharmacy Technician Certification preferred
Skills
- Strong computer and data entry skills
- Good oral communication skills
- Attention to detail
- Problem solving skills
Benefits
- Health, Dental, Vision & Life Insurance – Comprehensive coverage
- Company‑Paid Short & Long‑Term Disability – Peace of mind guaranteed
- Flexible Schedules & Paid Time Off – Because balance matters
- Tuition Reimbursement – We invest in your growth
- Employee Discount Program & DailyPay – Perks you can use every day
- License Fee Reimbursement – We’ve got your pharmacy tech license fees covered
- 401(k) Plan – Invest in your future
- Pet Insurance – Care for your furry family members
Pay
Salary Range: USD $21.00 - $22.50 / Hour