Pharmacy Technician / Customer Service
About the role
Our Company PharMerica Overview PharMerica is hiring full-time Customer Service Pharmacy Technicians in Vancouver, WA! Come grow your career with PharMerica’s closed-door, non-retail pharmacy team—where you can make a meaningful impact supporting long-term care and senior living communities. As an Customer Service Pharmacy Technician, you’ll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you’ll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment. This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities.
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
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