Pharmacy Tech

Preforms duties assigned by a licensed pharmacist to assist with the preparation, gathering, labeling and distribution of medications. The Pharmacy Technician is responsible for ensuring adherence to all applicable state and federal laws when filling and/or selling prescriptions. This individual will serve as a member of a service-conscious Pharmacy team that consistently builds relationships with customers of all ages, cultures, and religions by exceeding their expectations and providing safe, accurate, and efficient care.

Responsibilities

• Ensures confidentiality by abiding by applicable laws, regulations, and SEMRHI policies when working with Protected Health Information
• Respects the customer's privacy, dignity, and cultural beliefs in all interactions
• Maintains composure under pressure while displaying ownership in addressing customer issues
• Uses critical thinking skills to determine if the customer's concern can be resolved at the pharmacy technician level or must be escalated to the Pharmacist
• Knowledgeable in drug indications and brand/generic equivalencies
• Assists Pharmacist in filling prescriptions and updating patient profiles in system under direct Pharmacist's supervision
• Receives refill requests from patients and obtains authorization for refills from physician's offices
• Accesses, inputs, and retrieves information on pharmacy computer system to maintain accurate records and create prescription labels (dosage instructions, special directions, drug name, quantity)
• Prepares prescription requests by ensuring all medications are accurately counted and measured
• Verifies patient and prescription information before selling medications to customers
• Performs timely electronic transactions to price prescriptions, process payments, generate receipts, and file insurance claims
• Handles financial activities: balancing the cash box, completing end-of-day reports, reconciling deposit slips with daily activity reports
• Receives and stores incoming prescription drugs and supplies according to storage and security standards, verifies quantities against invoices, checks for outdated medications, updates inventory records, and informs supervisors of stock needs and shortages
• Performs daily site maintenance: cleaning automated prescription processing equipment, organizing work areas, and ensuring lobby cleanliness
• Builds a positive team atmosphere by showing initiative, developing working relationships, contributing to organizational goals, and evaluating feedback
• Assists with the orientation and training of other employees
• Performs all other duties as assigned
• Must be able to work a flexible schedule by arriving early and/or working late
• Completes required IT/Security trainings prior to the deadline

Requirements

• High School diploma or equivalent
• Registration and state certification is required
• National certification is preferred
• Minimum of 1 year of experience as a pharmacy technician in a section 195 pharmacy

Skills

• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Skill in active listening: giving full attention to what others are saying, understanding points being made, asking appropriate questions, and not interrupting
• Skill in speaking: effectively communicating with others