Pharmacy Senior Shipping Clerk - Pharmacy Technician - 3rd Shift (9:30PM to 6:00AM EST)

About the role

Join a fast-growing specialty pharmacy organization as a Certified Pharmacy Technician (CPhT) on the 3rd shift. This overnight role is ideal for a detail-oriented professional who enjoys patient interaction, problem-solving, and contributing to exceptional healthcare outcomes. You will provide integrated support to patients and pharmacists through a hands-on approach to total quality patient care, focusing on medication adherence services and high pharmacy operation standards.

Responsibilities

• Interpret and enter prescriptions accurately.
• Clarify prescription orders with pharmacists and/or clinicians as appropriate.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage or handling, including refrigerated and hazardous medications.
• Assemble supplies required for medication administration, including sharps containers, needles/syringes, alcohol swabs, and bandages.
• Prepare medications for delivery to patients and departments.
• Answer, resolve, and triage inbound inquiries.
• Conduct outbound therapy and medication adherence check-ins.
• Secure refill prescriptions.
• Resolve insurance-related issues and assist patients with financial assistance programs.
• Maintain pharmacy inventory, including ordering and receiving medications.
• Communicate directly with patients to support medication awareness and adherence.
• Input data, adjudicate test claims, and prepare follow-up action plans.
• Manage, organize, and update information within database applications.
• Identify trends, solve operational challenges, and recommend process improvements.
• Participate actively in quality and process improvement initiatives.
• Partner effectively with stakeholders across the organization.
• Protect confidential patient and organizational information.
• Maintain professional knowledge through continuing education and industry involvement.

Required Skills

• Strong phone and customer service skills
• Proficiency in Microsoft Office, particularly Excel and Word
• Ability to quickly learn new systems and database applications
• Strong organizational, analytical, and interpersonal skills
• Ability to extract, manage, and maintain accurate information
• High attention to detail and commitment to quality

Qualifications

• Licensure & Certification: Registered with the applicable State Board of Pharmacy and nationally certified as a Pharmacy Technician (CPhT) or equivalent. If additional state-specific certification is required, it must be obtained within a mutually agreed-upon timeframe; continued employment is contingent upon maintaining required credentials.
• Experience: 1+ year of Pharmacy Technician experience required; 5+ years preferred.
• Education: High School Diploma or GED required.

Traits We Value

• Organized
• Dependable
• High integrity
• Detail-oriented
• Empathetic
• Quality-focused
• Strong communicator and active listener
• Energetic and highly motivated
• Team-oriented
• Ability to handle highly sensitive and confidential information with discretion