Pharmacy Refill Specialist

Description

Harbor Health is seeking a Pharmacy Refill Specialist to join their growing team. This non-traditional role combines pharmacy and clinical expertise to enhance member adherence to medication regimens.

Position Duties & Responsibilities

• Interview members and/or family members to obtain and document information about newly prescribed medications, adherence to their documented regimen, and any reported side effects or barriers to adherence
• Triage medication information gathered from members and relay to appropriate clinical staff
• Collaborate with the Pharmacy Director and IT staff to develop workflows and improve data gathering efficiency
• Develop and refine workflows to achieve efficiency within the clinic system
• Participate in special projects and perform other duties as assigned

Required

• Licensed Certified Pharmacy Technician, credentialed and in good standing with the Texas State Board of Pharmacy
• Minimum 5 years of retail or hospital experience as a Certified Pharmacy Technician
• High School Diploma or equivalent
• Positive and effective communication skills with members and/or their caregivers
• Teamwork capabilities and ability to function independently with sound judgment
• Flexibility to shift priorities, maintain confidentiality, and establish effective interpersonal work relationships

Preferred

• Medication reconciliation experience
• Excellent analytical and problem-solving skills
• Exceptional verbal and written communication skills
• Proficiency in Microsoft Word, Excel, PowerPoint, or similar software, and comfort navigating EMR platforms
• Experience with patient financial assistance programs and patient advocacy
• Bilingual in English/Spanish

Physical Requirements

May require travel between clinic sites

What We Offer

• Competitive salary and incentives
• Generous PTO
• 10 paid holidays
• Medical, Dental, and Vision Insurance
• 401(k) Investment Plan
• Company Equity

If you are passionate about healthcare and want to build something new together, we'd love to hear from you. Please apply to be a part of our team!