Pharmacy Medication Reconciliation Technician

Essential Functions

• Obtains medication histories on all assigned patients during scheduled shifts
• Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
• Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
• Communicates medication-related issues to all appropriate health care professionals
• Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
• Performs other related tasks as needed/as assigned

Minimum Qualifications

• Education: High school diploma or general education degree (GED), or equivalent combination of relevant education and experience
• Experience: Four (4) years of pharmacy technician experience
• Licensure or Certification: Valid Arizona driver’s license; Licensed by the Arizona State Board of Pharmacy as a Pharmacy Technician; National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (ExCPT) required within one (1) year of hire

Additional Requirements

• Age: Must be at least 21 years old

Knowledge, Skills And Abilities

• Responding to customers’ questions or concerns
• Effectively presenting information and responding to inquiries or complaints
• Applying principles of logical or scientific thinking to a wide range of intellectual and practical problems
• Knowledge of pharmaceutical practices and procedures and regulations involving the administering of medications
• Knowledge of medicine terminology
• Knowledge of medication reconciliation &/or adjudication process
• Communicating both orally and in writing
• Compounding and processing prescriptions
• Training and guiding staff
• Evaluating performance and making recommendations for improvement
• Reading and interpreting documents, completing routine reports and correspondence
• Listening and accurately interpreting others’ communication or instructions
• Speaking effectively before groups of customers or employees of the organization
• Calculating figures and computing rate, ratio, and percent and drawing and interpreting bar graphs
• Applying basic algebraic concepts
• Carrying out instructions furnished in written, oral, or diagram form