Pharmacy Manager

About the role

As a Pharmacy Manager at CVS Health, you will lead and develop a pharmacy team that provides exceptional patient care. You will also support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success.

Responsibilities

• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Oversee the pharmacy team during bench shifts, enhancing pharmacy performance measures through effective coaching and consistent follow-up
• Ensure prescription fulfillment adheres to workflow procedures and safety guidelines
• Show empathy and coach the pharmacy team to deliver compassionate care, collaborate with the patient's healthcare team, and resolve insurance and medication issues
• Immunize patients and support Pharmacy Technicians in learning to immunize
• Manage pharmacy inventory according to best practices, focusing on cold chain product protection
• Onboard new technicians and pharmacists, ensuring timely completion of required training and/or licensure
• Maintain compliance with state Board of Pharmacy regulations and escalate issues as necessary
• Build a healthy talent pipeline and ensure cross-trained colleagues are on track for licensure
• Manage performance of Staff Pharmacists and District Support Pharmacists, delivering annual performance reviews and closing gaps
• Contribute to a safe, inclusive, and engaging team dynamic, maintaining psychological safety and open communication
• Stay updated on clinical and technical skills to support patient safety and privacy
• Provide pharmacist-delivered clinical care such as testing and prescribing services, empowering the pharmacy team to offer holistic care
• Understand and comply with all relevant laws, regulations, and ethical principles

Requirements

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Qualifications

• 1-2 years of experience as a Pharmacist
• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Have the ability to receive detailed information through oral communication
• Lead by example and set a positive tone for the team
• Delegate tasks, empower team members, and foster a collaborative work environment
• Apply problem-solving skills to address challenges and find innovative solutions
• Adaptability and accountability to navigate changing circumstances and take ownership
• Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Effective problem-solving and decision-making abilities
• Ability to handle multiple tasks and adapt to changing priorities
• Knowledge of pharmacy workflow and regulatory requirements

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and more

Pay

The typical pay range for this role is $65.00 - $85.00 per hour or $134,000 - $179,000 annually. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.