Pharmacy Manager

California applicants: review the Costco Applicant Privacy Notice. This listing describes a typical position Costco may hire for when openings exist; it does not guarantee current availability.

About the role

Oversees and directs operations of the in-store pharmacy and other areas of the warehouse. Monitors department performance as Pharmacist-in-Charge. Participates in Pharmacist duties. Addresses personnel issues and oversees tasks performed by supervisors and employees. Responsible for understanding, teaching, and maintaining Costco’s culture, core values, and ethics. Provides a high level of member service. This is a full-time management/leadership position requiring 45+ hours per week.

Responsibilities

• Observe employee performance, coaching as needed to ensure department, business, and company procedures and standards are met.
• Review work product, monitor workload, and set standards for productivity and accuracy.
• Conduct yearly performance reviews and provide regular coaching and training to all staff.
• Respond to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations.
• Develop and maintain a team atmosphere through communication and mentoring; establish new ways of acknowledging positive performance to support employee morale.
• Review applicant submissions for job postings, conduct interviews, and make recommendations regarding hiring status.
• Oversee and participate in dispensing prescription medications: measuring, labeling, checking for drug interactions, verifying with physicians, and selecting substitutions when necessary. Assist with counter duties and merchandising as needed.
• Provide and ensure prompt and courteous member service. Counsel members on proper medication usage. Respond to customer concerns using problem-solving skills, tact, and discretion while preserving patient confidentiality.
• Approve and submit orders for equipment and supplies. Order products using a computer system. Coordinate proper maintenance and repairs for machinery and equipment.
• Observe employee performance and check paperwork to ensure proper department production, record keeping, and product storage procedures and standards are followed.
• Oversee perpetual inventory of Schedule II controlled substances. Implement and uphold safety and security procedures.
• Review insurance payment records, department budget, and financial statements. Develop and implement plans for productivity and profitability.
• Act as Pharmacist-in-Charge, serving as the point of contact for regulatory, legal, third-party insurance companies, and audit situations. Monitor pharmacy to ensure complete legal compliance.
• Schedule, develop, counsel, train, and direct department personnel. Make recommendations for hiring, promotion, and termination to the Regional Manager over Pharmacy. Review and approve area timecards. Draft and present employee performance reviews.
• Ensure proper disposal of potentially hazardous materials.
• Operate vehicles, equipment, or machinery as required.

Schedule

Full-time management/leadership position requiring 45+ hours per week. Open availability is needed to meet the needs of the business, apart from any religious or disability considerations.

Benefits

• Paid time off
• Health benefits: medical, dental, vision, hearing aid, pharmacy, behavioral health, and employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k) plan
• Stock purchase plan (for eligible employees)

If hired, you will be required to provide proof of authorization to work in the United States.