Pharmacy Manager

This role is responsible for the overall performance of pharmacy services within the AbsoluteCare clinic, including oversight of clinical pharmacy care programs and daily pharmacy operations such as filling prescriptions, ensuring security and accuracy, managing technicians, and delivering medications to patients. As part of the local clinic leadership team, this position ensures comprehensive pharmacy care and support to maintain patient adherence to medication therapies.

Responsibilities

• Provide and ensure excellent customer service to all members using pharmacy services.
• Develop, implement, and monitor daily procedures and workflows within the pharmacy, including multi-dose compliance packaging.
• Manage the pharmacy team, including hiring, onboarding, training, development, and scheduling.
• Evaluate pharmacy team performance, providing feedback and disciplinary measures as necessary.
• Ensure the pharmacy team provides timely counseling and support to all members.
• Maintain quality assurance, accuracy, and safety of dispensed medications and claim submissions.
• Build relationships with other care team members, such as providers, nurses, case management, and transition care managers.
• Develop and oversee clinical pharmacy programs for targeted patient populations and disease states.
• Complete charting, documentation, and other member reporting as required.
• Ensure proper inventory management, maintenance, storage, and transportation of medications.
• Facilitate proactive and ongoing communication with clinical teams and referrals to appropriate resources.
• Coordinate and supervise deliveries and mailing of prescriptions.
• Ensure returns are made within the appropriate time frame.
• Maintain efficient procedures and workflows for dispensing medications.
• Complete daily orders and inventory processes to ensure accuracy and compliance of all 340B inventory.

Requirements

• Bachelor of Science in Pharmacy or Pharm D required.
• Registered Pharmacist without restriction in the state of practice.
• 3 years’ experience as a pharmacist/pharmacy manager within a clinic, community health, or pharmacy organization focused on serving individuals with complex healthcare needs; behavioral health, HIV, or other specialized pharmacy care strongly preferred.
• Demonstrated experience working with interdisciplinary teams focused on patient-centered care.
• Clinical pharmacy programs, MTM, or other adherence-focused experience.
• Management experience preferred, ideally within settings focused on establishing relationships with clinical team members to improve overall care experience for members.
• Experience within a 340B pharmacy program preferred.
• Knowledge and experience providing pharmacy care to individuals eligible for Medicaid, state assistance programs, Medicare, and other government insurance programs.
• Personal and professional passion for improving healthcare delivery.
• Demonstrated respect for and experience with culturally diverse communities.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service-oriented.

Working Conditions

This job operates in a professional pharmacy environment within a medical facility and routinely uses general office equipment.

Physical Requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Constantly operates computer, keyboard, copy and fax machines, phone, and other general office equipment.
• Ability to occasionally move objects up to 20 lbs.

Direct Reports

• Pharmacy Technician
• Pharmacist
• Pharmacy Concierge
• Pharmacy Delivery Driver

Pay

$130,000 - $150,000 a year (based on experience).

Schedule

Monday through Friday, 8:30 AM to 5:00 PM (includes a 30-minute lunch break).