Pharmacy Inside Sales Representative | Equine, Zoo, and Wildlife

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

About the role

We are seeking a motivated, data-driven sales professional to drive sales of Wedgewood’s compounding products within equine veterinary clinics and special markets. This role requires executing strategic sales plans, building strong consultative relationships, leveraging CRM tools, and collaborating cross-functionally to grow market share and customer loyalty. The Zoo & Wildlife Inside Sales Rep owns and develops their Book of Business (BoB), identifies new opportunities, and aligns sales activities with company brand and portfolio strategies.

This is a hybrid position working in a preferred location near Lexington KY or Swedesboro NJ.

Schedule

Monday – Friday 8:30am – 5:00pm EST

Pay

Hourly Rate $25/hour - $33/hour range + Commission paid out quarterly

Responsibilities

• Implement and execute effective sales strategies to place Wedgewood’s compounding products within clinics, growing sales and customer base.
• Utilize highly effective selling and account management skills to educate and influence customers to transition to Wedgewood.
• Maintain high activity levels, including 40+ outbound sales calls per day.
• Achieve and exceed quarterly and annual territory revenue quotas.
• Leverage upselling, cross-selling, and targeted promotions to expand revenue within existing accounts.
• Create and execute a comprehensive business plan for your Book of Business, identifying the most strategic path to achieve growth across compounding.
• Analyze sales data, market trends, and competitive intelligence to identify and prioritize growth opportunities.
• Manage expenses responsibly while maximizing ROI within the territory.
• Use CRM (Salesforce preferred) and sales tools to maintain accurate clinic records, track pipeline opportunities, document outreach, and forecast performance.
• Conduct 1–2 weeks of field visits per quarter within assigned territory.
• Visit Elite customers at minimum once per year.
• Act as a trusted partner to veterinarians by providing tailored solutions, product expertise, and strategic business support.
• Conduct biannual business reviews with Elite customers.
• Represent the company at equine and veterinary industry events (minimum one trade show annually).
• Conduct proactive outbound call campaigns to existing and prospective clients.
• Complete an average of 250 meaningful customer touches per week (new calls or follow-ups).
• Provide concierge-level customer service by resolving concerns, answering product questions, and ensuring a seamless customer experience.
• Quote pricing, communicate terms of sale, and provide delivery timelines.
• Handle incoming calls and coordinate prescription information as needed.
• Execute and maintain Wedgewood and portfolio strategies to drive consistent messaging.
• Leverage marketing and sales tools to deliver compelling value propositions.
• Demonstrate thorough knowledge of equine pharmaceutical products and competitor offerings.
• Stay informed on industry trends and evolving market conditions to position products effectively.
• Collaborate closely with Equine Customer Care Specialists to align strategies and optimize territory growth.
• Partner cross-functionally with marketing, operations, and leadership to execute initiatives and meet performance goals.
• Assist in training new employees when necessary.

Requirements

• High School Diploma required; Bachelor’s Degree preferred
• 1–2 years of lead generation and sales experience required
• Demonstrated experience in relationship development, opportunity identification, and pipeline management
• Experience working in CRM systems (Salesforce preferred)
• Animal health/veterinary industry experience preferred

Benefits

• Medical, dental, vision, and voluntary benefit coverages
• Company-paid life insurance and disability coverage
• 401(k) retirement plan with generous company contribution
• Paid time off that increases every year
• Tuition reimbursement opportunities
• Strong internal promotion and career development programs