Pharmacy Fulfillment Manager

Job Summary

Join a mission-driven team making a difference in the lives of cancer patients. Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer. Our specialty pharmacy in Louisville, KY has a need for a Pharmacy Fulfillment Manager!

About the Role

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Schedule: Monday - Friday - 9am - 5:30pm EST. Salary range starting at $150k + depending on experience. Sign-On Bonus: $5,000 for employees starting before August 31, 2026.

Responsibilities

• Provides leadership and overall accountability for fulfillment operations, ensuring workflow efficiency, dispensing accuracy, and regulatory compliance across assigned functional areas.
• Oversees daily fulfillment performance, proactively identifying operational risks, bottlenecks, and productivity gaps, and implementing corrective actions as needed.
• Directly manages Pharmacy Fulfillment Supervisors and/or pharmacy staff, including performance management, workload prioritization, staffing alignment, and professional development.
• Establishes performance expectations and monitors operational metrics, ensuring team productivity, quality standards, and service-level objectives are consistently achieved.
• Leads coaching, counseling, and performance improvement efforts, partnering with pharmacy leadership and Human Resources on disciplinary actions when necessary.
• Drives continuous improvement initiatives to enhance workflow optimization, patient safety, dispensing accuracy, and overall operational efficiency.
• Collaborates with the Pharmacy Director and/or Pharmacy Supervisor to develop staffing strategies, workload balancing, and resource planning aligned with business needs.
• Ensures consistent adherence to policies, procedures, and regulatory requirements, reinforcing compliance with federal and state laws, USP standards, and company SOPs.
• Partners with Purchasing, Operations, and Clinical teams to address inventory challenges, out-of-stocks, and supply chain concerns.
• Oversees quality and safety practices within fulfillment operations, including error prevention, documentation integrity, and process standardization.
• Ensures proper investigation, documentation, and escalation of medication-related incidents, operational deviations, and compliance concerns.
• Supports onboarding, training, and development strategies to ensure staff competency, consistency, and operational readiness.
• Promotes a culture of accountability, engagement, collaboration, and operational excellence across the fulfillment team.
• Maintains responsibility for operational decision-making, prioritization, and issue resolution within assigned areas.
• The Fulfillment Manager will directly oversee all physical inventory counts and be responsible for the accuracy of counts/recounts. Discrepancies must be resolved and/or justified within acceptable thresholds prior to completion.
• Performs other leadership-related duties as required.

Requirements

• Education/Learning Experience Required: Bachelor’s Degree in Pharmacy. Desired: Pharm D preferred
• Work Experience Required: 1+ experience in pharmacy setting. Preferred: One year experience in specialty pharmacy preferred
• Skills/Knowledge Required: Knowledge of pharmacy laws and federal and state regulations. Ability to work cooperatively as a member of a team. Extensive experience working in CPR+. Effective communication, problem-solving, and professional decision-making skills. Desired: Previous leadership experience, competency with various Microsoft platforms (Excel, Word, Outlook), Ability to analyze performance data, identify trends, and implement improvements.
• Licenses/Certifications Required: Current license in the state of practice. Desired: Ideal candidates will have multi-state licenses

Qualifications

• Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
• We offer a variety of benefits including: Medical; Dental; Vision; 401k opportunity; Paid Time Off and Paid Holidays; Tuition Reimbursement; Company paid benefits – life insurance; and short and long-term disability.

Benefits

• Medical
• Dental
• Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life insurance
• Short and long-term disability

Pay

Salary range starting at $150k + depending on experience. Sign-On Bonus: $5,000 for employees starting before August 31, 2026.

Schedule

Monday - Friday - 9am - 5:30pm EST

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