Warehouse Fulfillment Manager (Pharmacy)

About the role

Vetsource is seeking a Warehouse Fulfillment Manager (Pharmacy Operations Manager) to lead the Pharmacy Operations division. This role is based at our Pharmacy Warehouse in Harrisburg, PA and is full-time, typically working Monday-Friday between 6:30 am and 5:00 pm ET and Saturdays from 7:00 am-3:30 pm ET.

Responsibilities

• Pharmacy Workflow Lead division meetings and attend pertinent department meetings
• Ensure the division functions smoothly and meets its daily/weekly goals
• Collaborate with various teams to build efficiency and resolve issues within the division
• Assist the VP of Pharmacy Operations with the development and expansion of the order fulfillment infrastructure
• Assist the Pharmacist in Charge with the annual review of Standard Operating Procedures
• Receive/Overstock and Replenishment Drive projects and best practices in scheduling, unloading, storing, and replenishing inbound material
• Ensure receipts are processed promptly for all types of receipt transactions
• Organize random replenishment audits to ensure they are compliant
• Production Continuously streamline work order creation and production workflow to improve productivity
• Recommend fixtures and automation alternatives to improve productivity and yield
• Work closely with various system support teams to ensure smooth operations
• Supervisory Responsibilities: Manage the pharmacy technicians and clerical staff of the Pharmacy Operations division, make employment decisions, resolve conflicts and issues within the team, and maintain a safe work environment

Requirements

• 6+ years experience in fulfillment or distribution operations
• 5+ years management experience in a warehouse fulfillment environment
• Current valid Pharmacy Technician certification OR ability to obtain licensure within 90 days of employment
• Experience managing associates with team-building, coaching, discipline, and staff development
• Strong communication and conflict resolution skills in a highly collaborative environment
• Excellent computer skills including ERP, WMS, and Order Management software proficiency
• Strong organization, time management, and problem-solving skills

Preferred Experience and Qualifications

• Ledger or Six Sigma Certification
• Project coordination experience and space planning/optimization skills
• Experience in a mail order/veterinary pharmacy or desire to work in a specialist pharmacy environment

What You Bring

• Strong leadership and supervisory skills
• Ability to manage multiple tasks and priorities effectively
• Proven track record of improving operational efficiency
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team

Working Conditions

• An environment where dogs are present, if in the office
• Lifting and shelving items weighing up to 50 pounds repeatedly
• Occasionally stooping, lifting, and/or bending
• Occasionally reaching overhead and using a step ladder

Benefits

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance*
• Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retail Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible

Our Values

• Quality
• Responsibility
• Mutuality
• Efficiency
• Freedom

Pay Range

$95,133 - $107,000 (annualized)