Pharmacy Fulfillment Manager

About the role

The Pharmacy Fulfillment Manager, Pharmacy Operations oversees end-to-end site operations, ensuring compliance with local, state, and federal rules and regulations. Responsibilities include managing inventory, coaching and developing a team, enforcing safety protocols, and implementing continuous improvement initiatives.

Responsibilities

• Own end-to-end site operations, from inventory to dispense and distribution
• Ensure critical metrics for safety, cost, quality, and on-time delivery are met
• Manage and maintain pharmacy inventory, including ordering, receiving, and proper storage of medications and supplies
• Coach and develop a team of Pharmacists, Pharmacy Technicians, Fulfillment Coordinators, Delivery Support, and Couriers to optimize quality and patient experience
• Implement and enforce safety protocols for employees, couriers, and other site visitors while ensuring ongoing preparedness for emergencies and extreme events
• Manage staffing, scheduling, workflows, hiring, performance evaluations, and disciplinary action
• Establish and maintain quality assurance and improvement programs to ensure accurate dispensing and patient safety
• Partner with finance to analyze financial data to identify trends and opportunities for improvement for the site
• Establish a continuous improvement culture, incorporating the principles of 5S and Kaizen into problem-solving efforts
• Ensure compliance with local, state, and federal rules and regulations regarding the practice of pharmacy
• Ensure compliance with third-party payor contract rules and regulations
• Ensure compliance with policies and procedures as set forth by Alto
• Occasional assistance with medication dispensing

Qualifications

• Graduate of an accredited school of pharmacy and a Licensed Pharmacist (RPh) in good standing with the State Board of Pharmacy in the state where the pharmacy site is located and also in good standing for any Non Resident Licenses as dictated by business strategy
• Previous experience as a Pharmacy Fulfillment Manager or leader of a large mail order/fulfillment center/hospital system pharmacy
• 3+ years leading a high-performing pharmacy operation and managing a multi-function, specialized staff
• 5+ years experience leading a team of Pharmacists as a Pharmacist-in-Charge
• Expertise maintaining pharmacy compliance and interacting with regulatory authorities such as the State Boards of Pharmacy and the Drug Enforcement Agency
• Experience making data-based decisions using analytical tools such as Excel, Tableau, or Looker to collect, analyze, and interpret data for operational excellence

Additional Information

• Physical requirements include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, frequently move around the pharmacy away from the computer terminal, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer and other pharmacy equipment that include the wrists, hands and fingers, and lift, carry, push, pull, and move objects up to 50 pounds
• The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions
• Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship
• Salary Range: $156,000.00- $195,000.00 Commission Eligible: No Travel: Yes - Required up to 10% of the time
• Location Requirement: This position is based at our San Diego Pharmacy FuzeRx (Truepill / Fuze Care Services) is limited to individuals residing in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington (WA), Wisconsin
• Benefits: https://west.acrisure.com/fuzehealth/benefits/
• Equal Opportunity Employer
• Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at talent@fuzehealth.com.
• Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws.
• We are an E-Verify participating company.
• To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.