Pharmacy Automation Onsite Administrator - Boston, MA

Key Responsibilities

• Proactive management and administration of the Omnicell system for a customer.
• Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources.
• Provide optimization services and analysis for customers. Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and various customer systems to create custom views.
• Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
• Continually evaluate/monitor customer’s satisfaction with systems.
• Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
• Cook up required system enhancements, upgrades, and beta activities.
• Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
• Attend required training/meetings as needed for Omnicell or for customer.
• Maintain a positive working relationship with the customer.

Required Knowledge and Skills

• Proficiency with Microsoft Excel, gathering data from different sources and merging information into a single output.
• Strong management, presentation, planning and organizational skills.
• Excellent interpersonal communication skills, both written and verbal.
• Able to build trust and rapport with customer departments in which they interact.
• A self-starter who can work independently.
• Able to handle multiple projects at one time.
• Able to present to various levels in an organization from newly hired technicians to department chiefs.

Basic Qualifications

• Active National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT)
• Active State Board of Pharmacy Technician License / Registration for your resident state of MA
• 2 years of experience within a hospital (healthcare) or hospital medication inventory / materials management environment.

Preferred Knowledge And Skills

• Associate’s degree
• In-depth knowledge of Omnicell products.
• Knowledge of acute-care distribution of medications and/or supplies.