Pharmacy Account Director - Commercial Employer Group
About the role
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Responsibilities
- Serve as the primary clinical pharmacy consultant for assigned commercial employer group clients, providing strategic guidance on pharmacy benefit performance, utilization trends, emerging therapies, and cost-management opportunities.
- Partner closely with account management, sales, consultants, and brokers to support client relationships, deliver pharmacy benefit insights, and communicate the value of PBM programs and clinical solutions.
- Develop and deliver client-facing presentations, annual reviews, pharmacy trend updates, and strategic recommendations to employer groups, consultants, and broker partners.
- Provide ongoing clinical support to regional decision makers and support PBM field sales teams during RFP processes, finalist presentations, and client consultations.
- Analyze pharmacy utilization data and assist in the development of recommendations for outcomes-based savings opportunities, trend management strategies, and clinical program enhancements.
- Collaborate with internal business partners to evaluate and support therapeutic programs, utilization management initiatives, and pharmacy solutions that improve client outcomes and financial performance.
- Respond to client and internal stakeholder inquiries regarding pharmacy benefits, formulary strategy, specialty pharmacy management, and clinical program performance.
- Support internal health plan penetration, retention, and growth objectives through strong consultative relationships and clinical expertise.
Requirements
- Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.
- Prior experience working at a PBM and/or as a pharmacy benefit consultant preferred.
- Experience working with brokers or consultants preferred.
- Prior client facing experience preferred.
- Prior experience working within the Commercial space preferred.
Preferred Skills, Capabilities & Experiences
- Active Pharmacy License is strongly preferred.
- Strong leadership/managerial skills and ability to motivate/coach other staff strongly preferred.
- Strong written and oral communication skills, problem solving skills, attention to detail and well organized preferred.
- Strong critical thinking, problem-solving, time management, and attention to detail skills preferred.
- Proficiency with Microsoft Excel, PowerPoint, Word, and other business productivity tools used to analyze data and deliver client presentations preferred.
Benefits
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Pay
The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Schedule
No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.