Account Director (Pharma)

Key Responsibilities

• Buys and maintains strong business relationships by establishing trust and credibility at all levels in the client's organization, including senior management.
• Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth.
• Persuades clients as a strategic partner with a perspective they can trust.
• Guides client planning and forward-thinking via established industry knowledge to support the agency's recommendations.
• Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities.
• Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects.
• Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate.
• Ensures the accurate management of the account financials, including managing reporting.
• Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).
• Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution.
• Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget.
• Directs, coaches, and motivates the client services team to effectively deliver for our clients.
• Acts as the client’s champion internally and brings their point of view to our work.
• Expert on the client account, target audiences, and competitive landscape to contribute toward business solutions for their business, ensuring our solutions align with their goals.
• Serves as a point of authority and/or source of advice for assigned client(s).
• Responsible for brand planning, strategic and tactical deliverables, and contributing to budget planning.
• Demonstrates influence and diplomacy in written and verbal presentations.
• Buys and maintains strong relationships with all functional team leads, ensuring the client’s objectives are consistently met.
• Exhibits effective working relationships across CGL capabilities to drive complex projects from both a strategic and business relationship perspective.

Qualifications and Skills

• 10+ years of pharmaceutical agency experience.
• Experience working on a DAOR pharmaceutical brand.
• Bachelor's degree in marketing, communications, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Client-facing presence and interaction with C-Suite level must be demonstrated.
• Flexible and agile, with the ability to quickly change course when the need arises.
• Strong analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects.
• Ability to put together professional-looking documents and presentations.
• Strong presentation/public speaking skills.
• Ability to focus and work under pressure during tight deadlines with humor, tact, and professionalism.
• Willingness and ability to travel frequently (1-2 times per month)

Benefits

• Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions.
• 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan.
• Parental Leave. Generous paid time off for parents to bond with their newest addition.
• Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.

Pay

The estimated salary range for this position is $130,000 - $140,000 USD and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At CG Life, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors.

Schedule

This is a remote-flexible role; candidates in the Eastern Time Zone are preferred.