Pharmacist - Medication Therapy Management

About the role

This remote role focuses on telephonic medication therapy management for high-risk members, with an emphasis on patient-centered care, medication safety, and clear documentation. The pharmacist will collaborate with prescribers, case managers, and other healthcare professionals to help resolve medication-related issues and support better outcomes. Success in this position requires strong communication skills, careful attention to detail, and the ability to manage work effectively in a home-based environment.

Responsibilities

• Conduct telephonic comprehensive medication reviews for high-risk members
• Verify member identity for medication reviews in accordance with HIPAA guidelines
• Document and resolve identified medication-related issues during member interactions
• Compile a patient summary for each interaction tailored to the member's health literacy level
• Prepare and send written materials to prescribers to support medication problem resolution
• Build positive relationships with healthcare providers, including physicians and case managers
• Complete training in behavioral modification techniques to enhance patient engagement

Qualifications

• 5-7 years of pharmacy experience with a focus on Medication Therapy Management (MTM)
• At least 7 months of experience in an MTM operations environment, meeting all performance metrics
• Previous experience in a call center environment with effective communication skills
• Ability to work effectively from a home environment while maintaining focus on goals
• Excellent written and verbal communication skills for patient interaction and documentation
• Basic proficiency with Microsoft Office suite and general computer skills for documentation management
• Strong organizational skills and the ability to prioritize tasks effectively

Pay

$104,000 – $176,000 annually

Benefits

• Medical, dental, and vision coverage for employees and their families
• Paid time off to support work-life balance
• Retirement savings options to support financial stability
• Access to wellness programs aimed at improving health and wellbeing
• Additional resources available based on eligibility to support overall employee needs