Pharmacist - Customer Support (Overnights)

About the role

Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are seeking a compassionate Pharmacist to join our Customer Support team, dedicated to people’s health and well-being.

Responsibilities

• Answer facility drug-related questions/concerns and assist in solving other problems by directing to appropriate staff.
• Obtain emergency orders when necessary by contacting prescribers via phone.
• Conduct DURs (Drug Utilization Reviews) and review medication lists.
• Assist technicians with first-line phone answering to maintain target service levels.
• Participate and comply with the quality assurance program (e.g., assessing call recordings).
• Provide excellent customer service and support a one-call resolution goal.
• Provide pharmacist oversight for night-shift technicians and represent Consonus positively.
• Assist in training staff as appropriate.

Qualifications

• B.S. in Pharmacy or Pharm.D. degree from an accredited institution.
• Current Oregon pharmacist license.
• Excellent communication and interpersonal skills, including phone skills and etiquette.
• Strong organizational skills and ability to multitask.
• Flexibility, positive attitude, and ability to work within a team as a role model.
• Passion for seniors and improving their quality of life.
• Ability to work overnight shifts, including rotating weekends and holidays.

Benefits

• Paid training and career advancement opportunities.
• $25,000 toward ongoing education benefit.
• Generous Paid Time Off that pools vacation, sick, and holiday pay in a single bucket for flexible use.
• Medical, dental, and vision insurance.
• Free access to MDLIVE, allowing access to health benefits from anywhere.
• 401K with employer match.
• Employee Assistance Program with free access to counseling and support services.