PFS Support Representative - Contract - Frisco

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process patient, and legal requests for patients, attorneys, and third parties. Attorney billing, affidavits, depositions, and subpoenas
• Update accounts for bankruptcy notices received for patients
• Performs various clerical duties such as sorting correspondence, filing, sending routine letters, photocopying and scanning and indexing documents.
• Validate, and update account information in the ACE, STAR, EPIC or Meditech systems.
• Submit adjustments for patient accounts, post and deposit attorney checks

KNOWLEDGE, SKILLS, ABILITIES

• Intermediate level MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks
• Customer Service skills
• Ability to research and work independently

EDUCATION / EXPERIENCE

• High school diploma or some college preferred
• Healthcare terminology
• Intermediate knowledge of healthcare industry
• 2-3 years working in a healthcare, legal or business office environment
• ACE, EPIC, STAR, and Meditech experience a plus

PHYSICAL DEMANDS

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

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