Pfister Cafe Host

What You Will Be Doing

• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
• Verbally communicate to server the table number sat and the number of guests.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Beverage table if needed and/or time allows.
• Clean and display proper menus before, during, and after shift.
• Assist with all to-go orders.
• Assist wait staff and bus staff as needed and perform other duties as assigned per Manager.

What We Are Looking For

• No prior experience required. Prior hospitality experience preferred.
• Able to effectively deal with customer complaints and concerns in a friendly and positive manner.
• Able to read, speak, and write the English language, to fully comprehend guest requests, memos, and reservations.
• Maintain a clean environment and ensure area is always organized.
• Able to remember, recite, and promote a variety of menu items.
• Able to move through a crowded room to seat guests.
• Able to multi-task.
• Able to work POS system and cash handling experience preferred.

What's In It For You

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

About The Pfister Hotel

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

Equal Opportunity Employer

The Pfister Hotel is an equal opportunity employer.