Pfister Cafe Server

About the role

The Pfister Hotel is seeking a Café Server to join its team and continue its legacy of gracious service and timeless style. Ideal candidates are passionate about providing exceptional food and beverage service.

Responsibilities

• Check station before, during, and after shift for proper setup and cleanliness.
• Greet guests in a friendly and courteous manner, explaining specials or promotions.
• Record guest orders and enter them accurately into the Point of Sale system.
• Retrieve and deliver food and beverages, ensuring accuracy and timely service.
• Abide by all State, Federal, and Corporate liquor regulations when serving alcohol.
• Replenish beverages as needed and check with guests for satisfaction.
• Market and serve desserts, specialty coffees, or promotional items.
• Present checks promptly, process payments, and thank guests.
• Absorb and clear tables, including pre-bussing main course dishes.
• Perform assigned side work such as restocking condiments and supplies.
• Maintain cleanliness of service areas and follow health standards.
• Handle cash accurately and maintain self-banking procedures.
• Interact positively with guests and coworkers, maintaining a professional demeanor.
• Perform other duties as assigned by management.

Requirements

• Prior food and beverage service experience required; hospitality background preferred.
• Cash handling experience preferred.
• Ability to maintain service standards, steps of service, and departmental guidelines.
• Knowledge of food and beverage preparation, service standards, and etiquette.
• Familiarity with table settings, service ware, and menu items.
• Ability to read, write, and speak English clearly to communicate with guests.
• Ability to remember, recite, and promote menu items.
• Ability to transport trays up to 30 lbs. through crowded areas.
• Ability to operate POS systems and handle orders/payments.
• Professional appearance and demeanor at all times.
• Ability to remain self-motivated during slow periods.
• Must adhere to Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment.

Qualifications

Complimentary, well-balanced meal every shift. Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties. Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas. Discounted parking and “two-for-one” Marcus Theatres movie tickets. Career growth opportunities, with transfer options across properties while maintaining service credit. Paid Time Off.

Skills

None specifically listed beyond the requirements above.

Benefits

Complimentary, well-balanced meal every shift. Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties. Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas. Discounted parking and “two-for-one” Marcus Theatres movie tickets. Career growth opportunities, with transfer options across properties while maintaining service credit. Paid Time Off.

Pay

$7.47 per hour

Schedule

Part-Time