PET/CT Supervisor

Description Job Summary Under the direction of the Director of PET CT Operations, Responsible for all patient/provider support activities within the PET CT department including but not limited to, obtaining prior images, patient registration, scheduling of patient appointments, check-in and check-out, answering and making telephone calls, communicating with patients, co-workers, administration, physicians and external vendors and suppliers. Navigate in all areas of the department to ensure we provide the best care for our patients. Additionally, this individual is responsible for non-clinical special projects that support the strategic growth of the PET CT division including but not limited to, marketing, website collaboration, space enhancements, etc. Duties And Responsibilities Guides daily workflow and available for coverage in all areas. Responsible for uploading reports into EMR dailyPerforms all competencies for the core nonclinical job duties and works side by side with all PET CT staff dailyComply with and support all AZCCC policies and proceduresPractice and encourage effective cost containment measures by economical use of equipment, supplies, and personnelPromotes positive patient relations and strives to achieve patient/family satisfactionEnsures that patient documents are complete and accuratePlans and participation in the orientation and training of new non-clinical PET CT staffMaintains strict confidentiality related to medical records, employee data, and enforces HIPAA standards and regulationsDeposits to the bank weekly for clinic patient paymentsResponsible for ordering office suppliesSchedules meetings, and meet with all staff quarterlyScreens incoming calls, formats and distributes informational materialsOrganizes and maintains accurate filesCreate and maintain user manuals, training guides, patient documents/forms, and orders patient education materialCommunicates and collaborates on PET CT operations with physicians, operations, director, and marketing Communicates with clinical personnel to assure efficient patient flow throughout the officeMaintains clean and professional work areaIndependently maintains compliance with annual employee training requirementsMonitors facility safety, security and compliance auditsBring matters of concern to the attention of the DirectorPerforms other duties as assigned Licensure and Certifications N/A Direct ReportsLead PET CT Patient service Representative EEO Statement Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualifications Working conditions Moderate noise levels from office settings and equipment.Standing for long periods of time.Ability to work in an office or clinic, Monday through Friday. Ability to see details at close range.Ability to listen to and understand information through spoken words and sentences. Ability to read and understand information in writing. Ability to communicate information in speaking so others will understand.Valid drivers license and reliable transportation 50% travel required to all PET CT clinics across the valley Physical Requirements Prolonged periods of sitting at a desk and working on a computerDaily uses of hands to type, file, and write/sign documents. Must be able to lift 15 pounds.