Personal Shopper Lead - Sam's – New Club Opening Baytown, TX!

Build something new. Lead with purpose. Grow without limits. At Sam’s Club, a career doesn’t come with boundaries, it comes with opportunity! We’re opening a brand new Sam’s Club in Baytown, Texas, and we’re looking for a Personal Shopper Lead who is member obsessed, hands-on, and ready to help build something from the ground up.

About the role

This is a hands-on leadership role in a fast-paced environment with the unique opportunity to help launch and shape a new location from day one.

Responsibilities

• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day-to-day development of associates
• Keep merchandise stocked, organized, and ready for members
• Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect
• Jump in to problem-solve and keep operations moving in a fast-paced environment
• Create a welcoming, helpful experience for every member
• Resolve concerns quickly and confidently
• Assist members with purchases, questions, and self-service tools
• Use basic performance metrics to identify opportunities and improve results
• Help streamline processes to make work easier for the team
• Partner with club leadership to keep operations running efficiently
• Maintain a clean, safe environment for associates and members
• Follow company policies, procedures, and safety standards

Requirements

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast-paced environment
• A team-first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business
• Must be 18 years of age or older

Benefits

• Competitive pay as well as performance-based bonus awards
• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U: company-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor’s degrees, including English Language Learning and short-form certificates

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

Pay

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Our Values in Action

• Respect the Individual: Embrace differences and foster a culture where associates feel seen, supported, and connected. Build strong, trusting relationships through clear, positive, and motivating communication. Develop, mentor, and recognize others to strengthen the team.
• Act with Integrity: Model the highest standards of ethics, accountability, and transparency. Live the Walmart values and support our goal of becoming a regenerative company. Lead with humility, fairness, and self-awareness.
• Serve Our Members: Put members first while delivering strong business results. Make informed decisions that balance short- and long-term priorities.
• Strive for Excellence: Demonstrate curiosity, resilience, and a desire to learn. Drive continuous improvement and embrace new technologies and skills. Support your team through change with courage and confidence.

Ready to help build something great in Baytown? Join Sam’s Club and lead the way.

The above description reflects the general nature and level of leadership responsibilities for this role and is not intended to be an exhaustive list of duties or qualifications. A full job description will be provided as part of the hiring process.