Personal Lines Account Manager - Hybrid or Remote

Description

This is a fulltime position for our Moncks Corner, SC location. This position is open to Hybrid or Remote. M-F 8:30am-5:00pm

About the role

The Personal Lines Account Manager is responsible for servicing and managing a book of personal insurance clients while delivering exceptional customer service. This role supports new and renewal business, ensures policy accuracy, and builds long-term client relationships through proactive communication and advocacy.

Requirements

• Manage a book of Personal Lines Property & Casualty insurance business, including auto, homeowners, and related coverages
• Process new business, renewals, endorsements, cancellations, and rewrites accurately and within required timeframes
• Track policy expirations and work proactively to ensure timely renewals
• Gather and analyze underwriting information, including applications, questionnaires, and loss runs
• Prepare complete and accurate submissions, including ACORD applications and supplemental forms
• Market accounts to carriers, perform online rating as needed, and assist with coverage comparisons
• Bind coverage and ensure compliance with carrier requirements and applicable regulations
• Review issued policies for accuracy and request corrections when necessary
• Serve as a primary point of contact for clients, providing professional, timely, and solution-oriented service
• Build strong relationships with clients, carriers, and internal team members
• Maintain accurate documentation and activity notes in the agency management system
• Stay current on personal lines products, carrier guidelines, and industry trends
• Perform other duties as assigned

Knowledge, Skills And Abilities (KSA)

• Strong oral and written communication skills
• Strong presentation skills
• Strong negotiation skills
• Strong Organizational skills

What We Offer

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Benefits

• Equal Opportunity Employer