Personal Jeweler

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to celebrating a promotion, we celebrate all stories of love.

About the role

The Part-Time Luxury Sales Consultant role is an exciting opportunity to join our retail showroom in Domain NORTHSIDE in Austin, TX. The ideal candidate understands the white-glove culture and has a passion for educating customers about jewelry purchases. As a Luxury Sales Consultant, you are outgoing, passionate, and strive to help others while building a "Jeweler for Life" relationship with Blue Nile.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions that exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhancing the buying experience and building relationships that lead to long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

Requirements

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Pay

The hourly pay range for this job is $17–$20. Final pay rate is based on experience and qualifications. Base pay may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience, among other factors. Regular positions are eligible for a discretionary bonus.

Benefits

• Medical, vision, and dental coverage
• 401(k) employer match