Personal Insurance - Specialty Account Manager
About the Company
At HUB International, we believe the best workplaces do more than offer a job—they invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, recognized as one of America's Greatest Workplaces for Culture, Belonging, and Community, one of America's Most Patriotic Companies, and among the top 20 Best Finance Companies to Work For as rated by women. Our internship program also earned a fourth-place ranking in Vault's 2026 Best Internships for Insurance.
HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.
About the Role
We currently have an opportunity for an Account Manager to join our Specialty Personal Lines team in our Wilmington, MA office on a hybrid work schedule. This role is responsible for servicing assigned personal insurance accounts in accordance with the practices, policies, and procedures of the Company.
Responsibilities
- Review and analyze personal accounts for coverage, limits, etc., and make appropriate recommendations to clients.
- Develop and maintain relationships with clients to ensure that all service needs are met.
- Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
- Gather information from clients and prepare applications regarding new and/or renewal coverage.
- Prepare policy quotes based on client’s needs, rates, and coverages.
- Prepare all transactions for assigned accounts, i.e. applications, invoices, forms.
- Maintain the accuracy of data in the agency management system.
- May handle collections of premiums due.
- Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
- Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
- Other responsibilities as assigned by Manager.
Requirements
- Experience servicing personal accounts within an insurance agency.
- Thorough knowledge of personal lines coverages and markets.
- Experience with an electronic agency management system.
- Active Massachusetts Producer license.
- Excellent organizational, interpersonal, and communication skills.
- Ability to work in a team environment.
Required Experience: 2-5 years of relevant experience. Required Education: High school or equivalent.
Benefits
- Medical, Dental, Vision, and Prescription Drug Coverage
- Health Plan Reimbursement Program
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- 401(k) Savings Plan
- Life and Disability Plans
- Long-Term Care
- Employee Assistance Program (EAP)
- Comprehensive Wellness Program
- Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
- Low-Cost Loan Program and Student Loan Resources
- Vacation, Holiday, Sick, and Personal Time Off
- Flexible Work Arrangements
- Dress for Your Day Policy
- Comprehensive Onboarding and Continuing Education
Pay
The expected salary range for this position is $65,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location.
Schedule
This position is based in our Wilmington, MA office on a hybrid work schedule.