Account Manager - Personal Insurance

About the role

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. This is a hybrid role, requiring three days per week in the office.

Are you a “people person”? Are you motivated by helping others? Do you thrive in a busy, ever‑changing environment? …Then keep reading, this might be the perfect opportunity for you!

About The Opportunity Our Account Managers play a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients, insurance carrier staff, and our team. As the point‑of‑contact, you will assist the agency by managing a book of personal line accounts, including marketing to carriers, preparing quotes and proposals, quickly responding to policy inquiries (email, phone), maintaining renewal controls on expirations and binders, checking policies/endorsements/audits for accuracy, and maintaining accurate and organized account files.

Responsibilities

• Facilitate positive and effective relationships with valued clients, insurance carrier staff, and the team.
• Serve as point‑of‑contact for the agency.
• Manage a book of personal line accounts.
• Market to carriers.
• Prepare quotes and proposals.
• Respond quickly to policy inquiries (email, phone).
• Maintain renewal controls on expirations and binders.
• Check policies, endorsements, and audits for accuracy.
• Maintain accurate and organized account files.

Requirements

• High school diploma or GED (college preferred).
• Confidence and demeanor to effectively interact with all levels within the organization and clients.
• Ability to work with a computer, including Microsoft Office Suite and Outlook.
• No prior license required; HUB will pay for you to obtain your property & casualty license within the first 90 days.

Skills

• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and Outlook.
• Organizational and detail