Personal Injury Pre Litigation Case Manager

Key Responsibilities

• Manage a high-volume caseload of personal injury matters from intake through pre-litigation resolution
• Serve as primary point of contact for clients, providing regular case updates and responding to inquiries
• Order, review, and summarize medical records and bills
• Communicate with medical providers regarding treatment status and outstanding balances
• Cook up property damage claims and insurance communications
• Prepare demand packages and supporting documentation for attorney review
• Track treatment progress and ensure all necessary documentation is collected
• Maintain accurate case notes in SmartAdvocate and ensure file compliance
• Aid attorneys with case strategy support and settlement preparation
• Monitor deadlines and ensure timely follow-up on outstanding items
• Collaborate cross-functionally with attorneys, paralegals, and support staff

Preferred Qualifications

• 2–5 years of experience in personal injury case management preferred
• Strong knowledge of medical terminology and insurance processes
• Experience working in SmartAdvocate or similar case management system preferred
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Ability to manage competing priorities in a fast-paced environment
• Bilingual (Spanish/English) a plus

Pay

Base salary range: $50,000 - $67,000 annually, commensurate with experience.

Benefits

• Medical, Dental, and Vision coverage (BCBS options available)
• Employer-sponsored 401(k) contribution (3% firm contribution)
• Paid Time Off and paid holidays
• Professional development opportunities
• Employee Assistance Program (EAP)
• Hybrid work flexibility based on team needs and performance