Personal Injury Legal Administrative Assistant

About the Role

This role is essential to ensuring new matters are opened accurately, clients are supported from day one, and files move efficiently through the lifecycle of the case. This role will be providing pre-litigation support to all paralegals and attorneys in the Newark and Wilmington offices.

Key Responsibilities

• Open new client files in FileVine with accuracy and attention to detail
• Send initial welcome letters and Letters of Representation (LORs)
• Assisting in reporting claims to insurance companies as directed/necessary
• Maintain regular client contact and obtain case updates every 30-60 days
• Assist clients with Personal Injury Protection (PIP) applications and providing same to insurance adjusters
• Conflict checks as necessary
• Scheduling client appointments/TCs
• Preparing draft/form narrative report requests upon direction and identification of expert
• Drafting miscellaneous correspondence at paralegal/attorney direction
• Ensure all documentation is properly entered and maintained in FileVine
• Communicate professionally with clients, insurance carriers, and internal team members
• Support attorneys and paralegals with administrative and case coordination tasks

Qualifications

• Prior experience in Personal Injury/Workers Compensation or litigation support preferred
• Experience with FileVine strongly preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple files and deadlines in a fast-paced environment
• Client-focused with a professional and empathetic approach

Benefits

• Competitive salary
• Medical/dental/vision insurance
• 401K and Profit-Sharing
• Life Insurance
• Paid Time Off
• Numerous Firm-Paid Holidays
• Wellness Program