Personal Care Attendant - N

About the role

The Personal Care Attendant (PCA) Coordinator provides administrative support to the Home Care Department to ensure efficiency. This role supports PCAs in training and development, maintains communication with participants' families, and ensures compliance with care standards.

Responsibilities

• Support PCAs through coordination of training and development.
• Coordinate and conduct training sessions including PCA orientation, activities of daily living, and provide ongoing resources.
• Ensure the plan of care for PACE participants is met.
• Attend Inter Disciplinary Team (IDT) as proxy for PCA Supervisors/Managers, as needed.
• Follow-up with PCAs pending completion of compliance training and other scheduling assignments.
• Maintain communication with participant's family and caregivers.
• Absorb and promote compliance within the Home Care Department.
• Communicate schedule changes to PCAs and coordinate alternative coverage as needed.
• Promote a positive culture and collaborate with all departments to support the mission of Innovative Integrated Health.
• Provide administrative support such as filing, organizing documents, updating logs, conducting audits, and coordinating meetings.
• Maintain confidentiality regarding participant, staff, contractor, and organizational information.
• Participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Qualifications

• Excellent planning and time management abilities.
• Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.
• Energetic, well organized, dependable, flexible, and resourceful.
• Effective oral and written communication skills.
• Working knowledge of Microsoft Office Applications: Word, Excel and PowerPoint.
• High School Graduate or completion of a GED program required.
• CPR + First Aid certification.
• Medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.