Personal Banking Consultant - Richmond

About the role

As a Personal Banking Consultant, you'll work closely with customers to understand their needs and provide tailored banking solutions that help them achieve their goals. From supporting customers through their home ownership journey to identifying opportunities across lending, KiwiSaver and everyday banking needs, no two days are the same.

Responsibilities

• Work closely with customers to understand their needs and provide tailored banking solutions
• Support customers through their home ownership journey
• Identify opportunities across lending, KiwiSaver and everyday banking needs

About you

• Experience in customer-facing roles, ideally within banking, financial services, retail, hospitality or another service-focused environment
• Confident in building relationships and having meaningful conversations with customers
• Skilled in identifying customer needs and recommending appropriate solutions
• Interested in personal lending, home ownership and helping customers achieve their financial aspirations
• Digitally savvy and comfortable adapting to new technologies and ways of working
• Strong in time management, organization and problem-solving skills
• Thrives in a team environment and contributes positively to team success

Qualifications

We're interested in hearing from people who have experience in customer-facing roles, ideally within banking, financial services, retail, hospitality or another service-focused environment. Enjoy building relationships and having meaningful conversations with customers. Are confident identifying customer needs and recommending appropriate solutions. Have an interest in personal lending, home ownership and helping customers achieve their financial aspirations. Are digitally savvy and comfortable adapting to new technologies and ways of working. Bring strong time management, organization and problem-solving skills. Thrive in a team environment and contribute positively to team success. Most importantly, bring a positive attitude, enjoy building team culture, and aren't afraid to have a bit of fun while delivering great results.

Benefits

Working at ASB, you'll have access to ongoing learning and development opportunities, a supportive and collaborative team culture, career pathways across ASB's extensive network, flexible and inclusive workplace practices, and the chance to make a genuine impact on our customers and communities.

Pay

Details of pay will be provided upon successful interview.

Schedule

The role is full-time and operates Monday to Friday.

Application

To apply, please visit our careers page and submit your application.