Permit Technician I

The following duties and responsibilities

• Performs front desk operations, which includes but not limited to in-taking and processing of construction plans, building permits, plumbing permits, electrical permits, contractor's licenses, and processing fees associated with such plans and permits;
• Reviews business licenses, home occupations, bee licenses, and any other assigned permits or licenses.
• Ensures customer's understanding of the necessity of building codes, division processes and procedures, and educates the customer whenever possible.
• Guides customers as necessary in successfully navigating the permit application and submittal process.
• Responds to request from citizens, City staff, and development/construction community regarding all phases of the permit application process.
• Provides research assistance for Cora requests, zoning verification letters, and historic file research assistance for Code Compliance.
• Afford support in integrating paper files to digital files and maintaining filing systems for the Community Development Department.
• Operate a variety of office equipment including a computer; input and retrieve data and text; organize and maintain storage and filing.
• Website management.
• Support the Planning Department with other duties associated with the Planning Administrative Assistant and Planning Technician positions as needed or directed.

Qualifications and Requirements

• English grammar, spelling and usage.
• Word processing, spreadsheet, and presentation software.
• Office administrative and management practices and procedures, including record keeping, filing and purchasing practices and procedures.
• Working experience with the preparation of reports, presentations, records and correspondence.
• Organize, set priorities and exercise independent judgment and personal initiative.
• Work with other staff.
• Apply extensive knowledge of advanced secretarial and administrative practices, including performing accurate filing and record keeping.
• Apply records management theories, methods, principles, and practices.
• Interpret, apply, explain and reach sound decisions in accordance with rules, regulations, agreements, policies and procedures.
• Perform a variety of duties to relieve department/division staff of technical or routine administrative detail.
• Manage and perform multiple tasks and activities.
• Communicate clearly and concisely, both in writing and orally.
• Establish and maintain effective working relationships with co-workers, customers, volunteers and citizens.
• Apply effective internal and external customer service skills.
• Use and operate general office equipment including a computer, printer, fax, copier, Use keyboard; utilize word-processing, spread-sheet or other application software as required for the position.

Qualifications

• One (1) year of experience in a combination of the construction related developmental field, customer service, computer, and clerical field.
• Possession of an International Code Council (ICC) permit technician certificate is desirable or the ability to obtain with the first year of position.

Preferred Qualifications

• Knowledge of municipal government practices.
• Experience in working with other support staff.
• High School or GED.
• Training and/or education in a construction related field, d ta management, clerical, or accounting.