Permit Technician I

About the role

The City of Roanoke is seeking a Permit Technician to support and assist in a customer service environment.

Responsibilities

• Provides technical assistance and review of basic and complex building, zoning, and development applications and processes.
• Provides information and referral on basic planning and housing activities including Planning Commission, Architectural Review Board, Board of Zoning Appeals, and Rental Housing Inspection Program.
• Responds to inquiries regarding applicable governmental regulations and requirements for simple and complex building, zoning, and development permits.
• Processes applications and requests for building, zoning and development permits, inspections and certificates/verifications such as: building, zoning, development, subdivision, signs, flood plains, electrical, amusement devices, plumbing, mechanical, certificates of occupancy, cross connection, sewer lateral/connection, street opening, fire alarm/suppression, utility/commercial, storage tank, elevators, demolition and change of use.
• Affords approval of selected zoning and development permit applications (i.e. minor building additions, pools, fences and decks).
• Assesses fees for permits and inspections and issues payment vouchers.
• Coordinates routine applications and projects with internal and external providers of utilities, insurance and licenses.
• Maintains relevant files, maps and databases for reference and inspection purposes.
• Assesses fees for permit and inspection, managing accounts receivable as directed.

Requirements

• High school diploma or GED supplemented with advanced training in building and development.
• Minimum of 2 years experience and demonstrated proficiency as Permit Technician I.
• Must maintain ICC Permit Technician certification.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: High school diploma or general education degree (GED) supplemented with advanced training in building and development; minimum of 2 years experience and demonstrated proficiency as Permit Technician I; must maintain ICC Permit Technician certification.
• Reasoning Abilities: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 25 pounds.

Benefits

The City of Roanoke offers a comprehensive benefits package including:

• Paid leave, extended illness leave, funeral leave, military leave, holidays, mental health & well-being leave, shared leave bank, health insurance, dental insurance, life insurance, long term disability insurance, retirement plans, and optional life insurance.