Permit Technician I
About the role
At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values—Stewardship, Engaged, Respectful, Visionary, and Excellence—guide how we work, while our A.P.R.O. principles—Adaptable, Professional, Relationship-Focused, and Outcome-Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA.
The City of Plano is looking for dependable and detail-oriented people to join our team as Permit Technician I in the Building Inspections Department. As a Permit Technician I you will be responsible for initial contact with customers and ensuring the integrity of our building permitting process.
Location: Licensing & Inspection
Responsibilities
- Manage Departmental Phone Inquiries
- Provide Feedback and Correction on documentation submitted via E-mail
- Forward submittals for next stage Plan Review
- Counter Service for walk-in customer interaction
Benefits
- Comprehensive medical, dental, and vision plans
- Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
- Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
- Up to three weeks of paid vacation
- Up to three weeks of paid sick leave per year
- Nine paid holidays
- Tuition Assistance
- Free Library Card
- Half-price recreation center membership
Pay
Hourly salary range: $19.754419 – $27.656187
Schedule
Full-Time Regular