Permit Technician, Construction Development

Primary Duties And Responsibilities

• Verify daily receipts to revenue; make appropriate entries and postings into spreadsheets and databases.
• Record customer escrow deposits, credits and debits into appropriate databases and spreadsheets.
• Prepare reports for NSF accounts; contact customers for collection.
• Prepare warrant requests, credit memos, journal vouchers and requisitions.
• Establish and initiate customer accounts and issue PIN numbers; monitor customer account activity.
• Prepare and distribute monthly revenue and expense reports, and monthly statements to customers.
• Prepare purchase orders for equipment and supplies.
• Provide clerical support to administrative managers.
• Sort, file and return receipts to customer after processing.
• Record customer purchases using cash register; audit and balance register cash drawer.

Requirements

• One of the following:
• Three or more years of general office clerical experience using computerized systems.
• Completion of an office clerical or business/technical school or university program plus at least two years of office clerical experience that included using computerized systems.
• An approved combination of education and experience.
• Experience performing financial recordkeeping.
• Experience performing data entry, and in using and updating databases.
• Advanced skill in working with Microsoft Office software including Word and Excel, and with Lotus Notes.
• Knowledge of the Hennepin County FARS system, and the ability to utilize system applications in performing duties.
• Ability to understand and apply financial recordkeeping procedures.
• Ability to provide quality customer service and to deal with the general public and staff members with tact and discretion.
• Ability to follow oral and written instructions, guidelines and procedures.
• Ability to deal with client complaints and protected information in a tactful and confidential manner.
• Good organizational and time management skills.
• Ability to perform repetitive hand, wrist and arm movements that include lifting your arm above your head and lowering your arm down below your waist.

Qualifications

• Invitations to interview will be based on an assessment of education and experience.

Why Work Here?

• Hennepin County Embraces The Total Rewards Philosophy.
• We Want Our Employees To Succeed – Not Only At Work But As They Move Through Life And Its Milestones.
• We Offer Advantages And Opportunities Others Can't – Including Meaningful work Public service Competitive pay Work-life balance Generous benefits Opportunities to grow Commitment to your success

Application Instructions

• Are you a current permanent or probationary employee of Hennepin County's Taxpayer Services Department?
• Please select from the choices below the answer or answers that best describe your office clerical experience and/or education.
• If you have completed post high school education, please list the school(s) you attended and indicate your major area(s) of specialization and any degree(s) received. If you do not have post high school education, type 'None' in the space provided.
• This position requires the ability to perform repetitive hand, wrist and arm movements that include lifting your arm above your head and lowering your arm down below your waist. Are you able to perform these repetitive hand, wrist and arm movements, with or without accommodation?
• Do you have work experience providing customer service by answering a variety of customer questions in person, via email and by telephone?
• Briefly describe your experience providing customer service by answering a variety of customer questions in person, via email and by telephone, referencing jobs listed on your resume. If you do not have this type of customer service experience, type 'none' in the space provided.
• Do you have clerical experience that includes heavy customer service experience performing cash transactions?
• Which of the following tasks have you performed in a job where you handled cash transactions?
• Do you have experience maintaining a variety of financial records?
• Have you worked with Hennepin County's internal FARS accounting system?
• Briefly describe your experience working with the county's internal FARS accounting system and explain what type(s) of transactions you processed using FARS. If you have not processed transactions using the FARS system, type 'none' in the space provided.
• Do you have experience using Microsoft Word?
• Indicate your experience using Microsoft Word. Check EACH function you have performed. (If you have not used Microsoft Word, check 'None of the above'.)
• Do you have work experience where looking up and maintaining information in electronic databases was part of your job?
• Do you have work experience entering alpha-numeric data from paper documents and forms (hard copy) into a computer?
• Do you have work experience using Microsoft Excel?
• Indicate your experience using Microsoft Excel. Check EACH function you have performed. (If you have not used Microsoft Excel, check 'None of the above'.)
• Do you have experience working with Lotus Notes?
• Which of the following functions have you performed utilizing Lotus Notes?
• If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?
• Your response to this question will help us evaluate the effectiveness of our recruiting sources. Please indicate the source that most closely describes how you FIRST learned about this promotional job opening. PLEASE READ ALL THE POSSIBLE CHOICES BEFORE MAKING YOUR SELECTION.
• If you selected "Other" above, please tell us where you heard about the position: