Performance Improvement Coordinator

About the role

The Performance Improvement Coordinator facilitates interdisciplinary, collaborative performance improvement activities throughout the organization. They assist clinical and non-clinical process owners to drive performance improvement for selected priorities. They provide analytical support for improvement activities and determine compliance with quality indicators and regulatory agency requirements. They support peer review activities.

Responsibilities

• Provides consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics.
• Leads and facilitates performance improvement teams with process owners.
• Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.
• Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
• Participates in ongoing monitorign and improvement activities to promote regulatory compliance and ISO 9001.
• Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
• Participates in educational offerings to remain current with practice.

Requirements

• Licensure, Registration And/or Certification Required: None Required. RN licensure preferred.
• Education Required: Bachelor’s degree in Quality or related field.
• Years Of Experience: Typically requires 5 years in health care, clinical quality improvement. RN with Transplant experience preferred.

Qualifications

• Knowledge of medical terminology, clinical concepts, and disease management.
• Ability to analyze complex data and communicate sensitive information.
• Proficient use of Microsoft office suite.
• Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
• Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
• Knowledge of improvement methodology, principles, project management, and team facilitation.
• Knowledge of healthcare rules, regulations, and standards.
• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
• Detail oriented and able to prioritize and organize data and complex projects.
• Excellent interpersonal, written, and verbal communication skills.

Skills

• Knowledge of improvement methodology, principles, project management, and team facilitation.
• Knowledge of healthcare rules, regulations, and standards.
• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
• Detail oriented and able to prioritize and organize data and complex projects.
• Excellent interpersonal, written, and verbal communication skills.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Pay

$38.20 - $57.30

Schedule

M-F 8-5 Remote with 20% onsite