Performance Improvement Coordinator

Department: Quality Assurance
Location: Evanston, IL 60201

Responsibilities

• Assist in the coordination, integration, and implementation of organization-wide performance improvement activities to ensure compliance with company policies and state/federal regulatory and accreditation standards.
• Perform chart reviews and data abstraction for CMS Core Measures and other quality outcomes studies.
• Provide staff education regarding core measures and updates on new and enhanced indicators.
• Collaborate with the VP to research and develop quality and value-based care initiatives across the system.
• Communicate the strategic vision and mission of the organization.
• Conduct data analysis to track and trend quality metrics fallouts.
• Compile quality, financial, and operational performance data (cost and effectiveness) to improve healthcare delivery.
• Gather and analyze customer feedback to drive improvements within the company.
• Support service line development, including needs assessment, health trends, service line management, and health policy.
• Assess the competitive marketplace to address multi-dimensional challenges in the healthcare industry.

Requirements

• Bachelor’s Degree in a healthcare-related field preferred.
• Certification in a healthcare field preferred.
• Proficiency in MS Office (Word, Excel, Access) and strong computer skills.
• Experience in reviewing charts for care issues.
• Detail-oriented with strong organizational skills.
• Ability to handle multiple cases, directions, and follow-through.
• Excellent verbal and written communication skills.
• Experience with Medical Staff communication.
• Strong interpersonal relationship skills and professional work ethics.
• Proficient in word processing, spreadsheets, databases, and typing.

Benefits

• Paid time off
• 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Voluntary benefit options

Pay

A reasonable compensation estimate for this role is $22.00 to $31.86 per hour. The exact starting compensation will be determined based on factors such as skillset, years of applicable experience, education, credentials, and licensure.

Schedule

Full Time, Days