Performance Improvement Coordinator

Responsibilities

• Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics.
• Leads and facilitates performance improvement teams with process owners.
• Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.
• Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.
• Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.
• Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.
• Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
• Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001.
• Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
• Participates in educational offerings to remain current with practice.

Qualifications

• Licensure, Registration And/or Certification Required: None Required.
• Education Required: Bachelor’s degree in Quality or related field.
• Experience Required: Typically requires 5 years in health care, clinical quality improvement.
• Knowledge, Skills & Abilities Required:
  • Knowledge of medical terminology, clinical concepts, and disease management.
  • Ability to analyze complex data and communicate sensitive information.
  • Proficient use of Microsoft office suite.
  • Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
  • Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
  • Knowledge of improvement methodology, principles, project management, and team facilitation.
  • Knowledge of healthcare rules, regulations, and standards.
  • Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
  • Detail oriented and able to prioritize and organize data and complex projects.
  • Excellent interpersonal, written, and verbal communication skills.

Physical Requirements and Working Conditions

• Ability to sit for extended periods of time.
• Exposed to normal office environment.
• Operates all equipment necessary to perform the duties of the job.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.