Per Diem Practice Support Assistant-Heart Institute Greenpoint Cardiology - BI-Multiple Offices( Union Square, Park Ave, Sheepshead Bay, Greenpoint)- Days

About the role

The Per Diem Practice Support Assistant supports the daily operations of the Heart Institute Greenpoint Cardiology practices located at various offices including Union Square, Park Ave, Sheepshead Bay, and Greenpoint.

Responsibilities

• Greets and receives patients/visitors to the practice facility.
• Answers routine questions and ensures appropriate intake forms are completed.
• Answers telephones and forwards messages appropriately.
• Schedules and confirms appointments.
• Follows up on “no-show” and “cancellation” appointments with calls.
• Mails out New Patient Registration Packages.
• Maintains cleanliness and organization of the facility and workstation.
• Prepares patient charts and attaches appropriate clinical forms and superbills.
• Processes insurance verification and completes/reviews routine billing documents.
• Collects on-site payments as needed.
• Reviews patient accounts for previous balances.
• Generates and reviews daily transaction reports.
• Sets up and completes insurance referral forms for ancillary services.
• Maintains and tracks referral logs.
• Retrieves and files patients' medical charts (requires physician's signature).
• Types necessary letters.
• Sorts and prepares outgoing and incoming mail.
• Attaches urgent lab and diagnostic reports to patient charts and alerts physicians.
• Provides cross coverage as needed.

Qualifications

• Education: Associate Degree or High School Diploma/GED plus two years of related experience.
• Experience: Two years of relevant experience.