Medical Office Associate I, Per Diem - 9am-5pm, Cardiology, Morristown

About the role

Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette. Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians. Registration: Greets patient promptly upon arrival to practice. Accurately Collects And Documents Time-of-service Payments. Verifies/collects demographics, emergency contact information, and insurance information. correctly registers patients in system, including registration paperwork. EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc. May require managing reporting, surgical scheduling, managing authorizations and referrals, maintaining adequate supply inventory Assistance in C coordination of imaging, labs and other appointments for patients in preparation for procedures. coordination of procedure scheduling with the Cath lab. Assistance with professional billing

Responsibilities

• Answer, handle, phone calls in a timely and efficient manner.
• Utilize appropriate telephone etiquette.
• Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit.
• May be required to schedule meetings for physicians.
• Registration: Greets patient promptly upon arrival to practice. Accurately Collects And Documents Time-of-service Payments. Verifies/collects demographics, emergency contact information, and insurance information. correctly registers patients in system, including registration paperwork.
• EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc. May require managing reporting, surgical scheduling, managing authorizations and referrals, maintaining adequate supply inventory.
• Assistance in C coordination of imaging, labs and other appointments for patients in preparation for procedures. coordination of procedure scheduling with the Cath lab.
• Assistance with professional billing

Requirements

• High school diploma or GED equivalent
• Prior experience in an office setting with administrative tasks
• Medical practice or other medical office preferred
• Demonstrate interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
• Knowledge of how to assist patients in a timely manner with concerns and/or complaints.
• Be proficient in the following, but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette.
• A working knowledge of computers.
• Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
• Must operate standard office machines and equipment such as photocopiers, PC , fax, scanner, general office and communications equipment.
• Basic problem solving and decision-making skills required.

Qualifications

• High school diploma or GED equivalent
• Prior experience in an office setting with administrative tasks
• Medical practice or other medical office preferred
• Knowledge of how to assist patients in a timely manner with concerns and/or complaints.
• Be proficient in the following, but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette.
• A working knowledge of computers.
• Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
• Must operate standard office machines and equipment such as photocopiers, PC , fax, scanner, general office and communications equipment.
• Basic problem solving and decision-making skills required.

Skills

• Interpersonal, written and verbal communication skills
• Knowledge of medical terminology, insurance, Electronic Medical Records (EMR)
• Basic problem solving and decision-making skills

Benefits

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Pay

Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. Hourly wage or salary (or a range) will be provided at the time of offer.

Schedule

Hours and schedule will be determined at the time of hire and may vary based on role and department needs.