Per Diem Practice Support Assistant

About the role

We are seeking a Per Diem Practice Support Assistant to join a Pediatrics team, providing high-level administrative and patient support with autonomy.

Responsibilities

• Managing complex scheduling, appointment booking, and patient outreach
• Handling data collection, reporting, follow-ups, referrals, and insurance authorizations
• Delivering exceptional customer service, resolving escalated issues, and supporting patient satisfaction
• Overseeing waiting room operations, verifying patient information, and assisting with check-in/check-out
• Processing forms, prior authorizations, prescriptions, and documentation
• Collaborating on coverage, workflow, and participating in quality improvement projects

Requirements

• High School Diploma or GED
• At least 1 year of customer service experience
• Basic proficiency with Microsoft Office

Preferred Skills

• Associate's degree in medical office administration
• Pediatrics experience
• Experience with scheduling software and electronic medical records (Epic or similar)
• Strong problem-solving and patient management skills

Pay

Competitive pay ranging from $16.15 to $28.80 per hour.

Benefits

Comprehensive benefits, emphasizing growth, performance recognition, and career development opportunities.