Per Diem Patient Experience Coordinator

About the role

Lattimore Physical Therapy is seeking an experienced medical secretary to join their 35 fast-paced private practices.

Responsibilities

• Greet visitors and patients, check-in and check-out, and direct to appropriate personnel
• Schedule and confirm patient appointments
• Answer telephones
• Collect patient information and verify insurance coverage
• Scan documents
• Routes faxes and electronic records
• Knowledge with HIPAA and privacy compliance laws
• No-fault and workers' compensation claim verification and follow-ups
• Complete medical records requests
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications

Requirements

• Medical Front Desk Receptionist: 1 year (Preferred)
• Verification of Insurance: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Qualifications

The ideal candidate will have excellent organizational skills with high attention to detail, excellent written and verbal communication skills, and excellent social and emotional intelligence.

Skills

The successful candidate will possess strong interpersonal skills, be able to multitask, and have a positive attitude.

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Life Insurance and AD&D
• Long Term Disability
• Clothing Allowance
• Employee Assistance Program
• Personal Training and Gym Discounts
• Financial Wellness Programs
• Hotel and Travel Discounts

Pay

Compensation is commensurate with experience.

Schedule

The position requires a flexible schedule, including days, evenings, and weekends.